Frequently Asked Questions
Everything you need to know about your next favorite cap.
When do new hat drops occur?
We release exclusive limited-edition collections every Tuesday and Thursday at 11 AM EST. Sign up for our newsletter to get early access alerts.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website. Shipping typically takes 3-5 business days.
What is your return policy for limited releases?
Due to the exclusive nature of our drops, we offer returns within 14 days of delivery provided the hat is unworn, has original tags attached, and is in its original packaging.
How do I ensure I'm ordering the right size?
We provide a comprehensive sizing chart on every product page. We recommend measuring the circumference of your head in centimeters for the most accurate fitted hat size.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Klarna for interest-free installments.